Tag Archives: billing

Communications and Multimedia Consumer Forum of Malaysia (CFM) 2019 Annual Report detailing the complaints it received on the Telcos.

Alibaba's Whale Cloud will migrate U Mobile’s Digital Customer Relationship Management (CRM) and Billing & Charging systems onto a converged platform.

Communications and Multimedia Consumer Forum of Malaysia (CFM) revealed that Telekom Malaysia's HSBB service received high number of complaints in 2018.

Celcom Axiata Berhad has announced that it will be carrying out a billing system upgrade, starting 21 October. Partial service disruption expected.

Green Packet Berhad’s Funsea Interactive entered into a partnership with Apigate to enable Direct Carrier Billing (DCB) for Celcom Axiata’s customers.

Celcom Axiata will enhancing its billing system, on Sunday and Monday, resulting minimal service disruption for all customers. Postpaid customers won't be able to receive incoming calls and SMS. Other disruption expected include unable to make bill payments, access Celcom websites and VAS.

Ericsson announced that it has further extended its partnership with U Mobile Sdn Bhd to transform the Malaysian telecommunications service provider’s Business Support System (BSS) into an industrialised real-time converged environment.

Celcom Axiata, Digi and U Mobile have enabled carrier billing for the Apple App Store, Apple Music and iTunes for all their prepaid and postpaid customers.