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Celcom has the Highest Network Complaints in 2021 but Numbers are Missing from MCMC report

new celcom blue cube

Celcom had the highest number of network complaints in 2021, but MCMC did not break down the network complaints by Service Provider.

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4 Things You Can Do if you are Not Happy with your 4G Mobile Telco

sad-4-things-poor-Telco

Slow 4G Internet? No Mobile Coverage? Here's 4 Things You Can Do if you are Not Happy with your current 4G Mobile Telco service provider.

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Remaining 894k 3G Users in Malaysia, 67 4G Towers constructed – MCMC 3Q21

edotco malaysia deploys first hybrid renewable energy solution for off-grid sites in Sabah mcmc

Latest MCMC JENDELA report reveals that there are still 894k 3G Users in Malaysia. Some 67 new 4G towers were constructed in 3Q21.

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4 Reason why Malaysia 5G is not going to fix all the Internet problems [Opinion]

GSMA-Apac-5G-Forum-MCMC Malaysia 5g

Digital Nasional (DNB) will exclusively build 5G in Malaysia. Here's 4 reasons why Malaysia 5G will not fix our Internet problems.

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MCMC Public Inquiry Report: Customer’s consent needed to close Complaints

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With the new Mandatory Standards on Customer Service by MCMC, complaints can only be "closed" after getting consent from consumers.

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Network Complaints by Service Providers & District in 1H2021 – MCMC

Base-station-celcom sabah

For the first half of 2021, MCMC recorded a total of 120,835 complaints related to mobile and fixed networks in Malaysia.

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Celcom has the Highest number of Network Complaints past 6 months – MCMC

jendela-logo-malaysia-government-digital-infrastructure

MCMC JENDELA report reveals that Celcom Axiata has the highest number of network complaints from consumers, for the past 6 months.

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KKMM Minister says that Malaysia 4G Coverage at 91.8%, speeds at 25Mbps

saifuddin-abdullah-minister-kkmm

Communications and Multimedia Minister Dato' Saifuddin Abdullah said he is satisfied with the current developments of 4G in Malaysia.

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MCMC will send Officers to attend Broadband Complaints within 24 hours

mcmc

MCMC will respond by sending its officers to areas facing broadband connectivity problems within 24 hours upon receiving the complaints.

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Network complaints on Telcos – Top of the list in 2019 – CFM

CFM

Communications and Multimedia Consumer Forum of Malaysia (CFM) 2019 Annual Report detailing the complaints it received on the Telcos.

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