MalaysianWireless All latest updates on Telcos, Internet Broadband, Smartphones and Mobile Apps.
Communications and Multimedia Consumer Forum of Malaysia (CFM) revealed that Telekom Malaysia's HSBB service received high number of complaints in 2018.
Read More »CFM: High Number of Complaints Recorded on TM’s High-speed Broadband (HSBB) in 2018
Home / Tag Archives: complaints
MCMC: Telcos in Malaysia don’t resolve Complaints in time
MCMC warns that it will not compromise on any Telcos that are found to have failed in providing quality customer services to consumers.
Read More »Highest Complaints in 2017 still on Telekom Malaysia – CFM Annual Report
Telekom Malaysia continues to "champion" the complaints from the Malaysian public with 1412 cases followed by Celcom and Maxis.- CFM Annual Report 2017
Read More »Complaints on Telcos Dropped in 2017, CFM received only 4,746 Cases
Communications and Multimedia Consumer Forum of Malaysia (CFM) received 4,746 complaints related to communications and multimedia services from all over Malaysia in 2017. Among the top five categories reported by consumers to CFM in 2017 and 2016, Billing and Charging remains as the highest complaints category.
Read More »Highest Complaints on Telekom Malaysia- CFM 2016 Annual Report
CFM 2016 Annual Report: complaints on Telekom Malaysia (TM) was the highest at 23.6%, followed by Celcom Axiata (18.77%), Maxis (15.85%).
Read More »CFM resolves 99% complaints in 2016, including Poor Telco services
Communications and Multimedia Consumer Forum of Malaysia (CFM) recorded 7,556 valid complaints and 2,385 general enquiries received in the 2016.
Read More »CFM to improve complaints management on Service Providers
CFM has received some 4,748 complaints in 2016, plans to improve complaints management and resolution performance.
Read More »Submit complaints about Service Providers via CFM’s MY Mobile Rights app
Malaysian Consumers can now submit complaints regarding their service provider via the CFM MY Mobile Rights application available for Android and iOS.
Read More »Thousands of Malaysian not Happy with Maxis as Customers not treated Fairly [Comment]
Thousands and maybe hundreds of thousands of Malaysian are not happy with our Telcos, but right now, Maxis appears to be the most popular among them all.
Read More »CFM received 7,326 Telco complaints in 2015, 97% resolved
Consumer Forum of Malaysia (CFM) received a total of 7,326 complaints was received from January 2015 to December 2015 from all over Malaysia.
Read More »Here’s what Malaysians have to say about Maxis, Malaysia’s Best Data network
We asked our followers on MalaysianWireless Facebook about their thoughts on Maxis network, Malaysia’s Best Data network. These are their response:
Read More »Maxis leads in dropped calls, DiGi fined the highest amount
Maxis, Malaysia’s leading communications service provider with an “unmatched customer experience” (as the company claims), recorded the highest dropped call rate of 8.16% in Pendang, Kedah according to the Malaysian Communications and Multimedia Commission (MCMC). MCMC which conducted the Extensive End-Point Service Availability Testing (EESAT) in Q3 (Jul-Sep 2013) nationwide revealed that DiGi came second and third with 8% and ...
Read More »