Celcom has the Highest Network Complaints in 2021 but Numbers are Missing from MCMC report

17/04/2022

Celcom had the highest number of network complaints in 2021, but MCMC did not break down the network complaints by Service Provider.

4 Things You Can Do if you are Not Happy with your 4G Mobile Telco

08/11/2021

Slow 4G Internet? No Mobile Coverage? Here's 4 Things You Can Do if you are Not Happy with your current 4G Mobile Telco service provider.

21/10/2021

Latest MCMC JENDELA report reveals that there are still 894k 3G Users in Malaysia. Some 67 new 4G towers were constructed in 3Q21.

14/10/2021

Digital Nasional (DNB) will exclusively build 5G in Malaysia. Here's 4 reasons why Malaysia 5G will not fix our Internet problems.

11/08/2021

With the new Mandatory Standards on Customer Service by MCMC, complaints can only be "closed" after getting consent from consumers.

06/08/2021

For the first half of 2021, MCMC recorded a total of 120,835 complaints related to mobile and fixed networks in Malaysia.

14/04/2021

MCMC JENDELA report reveals that Celcom Axiata has the highest number of network complaints from consumers, for the past 6 months.

09/04/2021

Communications and Multimedia Minister Dato' Saifuddin Abdullah said he is satisfied with the current developments of 4G in Malaysia.

29/01/2021

MCMC will respond by sending its officers to areas facing broadband connectivity problems within 24 hours upon receiving the complaints.

04/12/2020

Communications and Multimedia Consumer Forum of Malaysia (CFM) 2019 Annual Report detailing the complaints it received on the Telcos.