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Tag Archives: complaints

Maxis leads in dropped calls, DiGi fined the highest amount

Maxis, Malaysia’s leading communications service provider with an “unmatched customer experience” (as the company claims), recorded the highest dropped call rate of 8.16% in Pendang, Kedah according to the Malaysian Communications and Multimedia Commission (MCMC). MCMC which conducted the Extensive End-Point Service Availability Testing (EESAT) in Q3 (Jul-Sep 2013) nationwide revealed that DiGi came second and third with 8% and ...

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