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CFM said the General Consumer Code (GCC) of Practice is crucial to be reviewed for faster resolution time of complaints handling.
Read More »CFM: Improve Consumer Complaints Handling, GCC Crucial to be Reviewed
CFM offers the Platform for Discussion between Telcos & Consumer Associations
CFM recently organised a Knowledge Sharing Session with telcos and consumer associations for information sharing and to discuss issues faced by consumers.
Read More »Tips to avoid scams via Mobile Phone – CFM
CFM urges consumers to be more cautious when receiving suspicious calls and to be always aware of the scam techniques used by the syndicates.
Read More »CFM received 7,326 Telco complaints in 2015, 97% resolved
Consumer Forum of Malaysia (CFM) received a total of 7,326 complaints was received from January 2015 to December 2015 from all over Malaysia.
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