Tag Archives: consumers

CFM said the General Consumer Code (GCC) of Practice is crucial to be reviewed for faster resolution time of complaints handling.

CFM recently organised a Knowledge Sharing Session with telcos and consumer associations for information sharing and to discuss issues faced by consumers.

CFM urges consumers to be more cautious when receiving suspicious calls and to be always aware of the scam techniques used by the syndicates.

Consumer Forum of Malaysia (CFM) received a total of 7,326 complaints was received from January 2015 to December 2015 from all over Malaysia.