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Digi claims to engage with 7k Malaysians on its Customer Obsessed Day

Digi Customer Obsessed Day 2019

Digi said it mobilised more than 1,100 employees nationwide to the streets to connect with over 7k Malaysians for its annual Customer Obsessed Day (COD).

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VIP Treatment: Celcom OKU Customers can request for Customer Service to visit their Home

celcom blue cube mobile subscribers

Celcom Axiata made available an array of exclusive privileges for its new and existing differently abled customers (Orang Kelainan Upaya – OKU).

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Celcom CEO: We are Committed to Improving Customer Experience

Celcom CEO Idham Nawawi at MCMC HQ

Idham Nawawi, the Chief Executive Officer (CEO) of Celcom Axiata Berhad shared some of the Telco's initiative to drive better customer experience.

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Telekom Malaysia continues to leave Users in the Dark despite MCMC Warning

telekom malaysia

Telekom Malaysia gets a warning from MCMC about how it treats its customers. However the Telco continues to leave customers in the dark on its Facebook page

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Celcom gets 2 award for Customer Experience, 1 on Customer Service

celcom customer experience award frost sullivan

Celcom Axiata bagged 3 awards from Frost & Sullivan’s 14th Annual Malaysia Excellence Awards and one award from TelecomAsia.

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Celcom improves Customer Experience on Social Media

celcom Social Media Experience (smEX)

To further improve its customer experience on social media platforms, Celcom Axiata Berhad launched a new Social Media Experience (smEX) hub on Monday.

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Celcom wins Best Consumer Satisfaction Award from MCMC

Celcom Axiata wins Best Consumer Satisfaction Award during the 2016 Public Cellular Service Providers (PCS) Star Rating Award, organised by the MCMC.

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Celcom Mobile Subscribers now at 10.25 million as of 1Q17

celcom

Celcom has 10.25 million mobile subscribers as of first quarter 2017. It lost 310k subscribers between January 2017 and March 2017.

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