Tag Archives: customer experience

Celcom Axiata unveiled its new key management team. The Telco intends to focus on customer experience and become a Digital company within two years.

Celcom introduced a web-based self-service solution, for customers to to manage, troubleshoot and resolve various common smart device issues on their own.

Thousands and maybe hundreds of thousands of Malaysian are not happy with our Telcos, but right now, Maxis appears to be the most popular among them all.

5 reasons Why I won't sign up for Maxis Fibre Internet: Expensive pricing, poor service level guarantee and questions asked for money back guarantee.

Maxis Hotlink Fast, Do whatever faster except that Maxis customers say that network is slow, customers experience is bad.

NICE Systems announced last week that Celcom Axiata Berhad, has realized a significant improvement in customer satisfaction since implementing the ...

Using the analysis of 30 countries around the world, Ovum created a Global Broadband Experience Scorecard to compare the quality ...

Celcom Blue Cube stores are now offering the Fitbit premium wearables. The lifestyle-based gadgets namely the Fitbit Surge (RM913.21), Fitbit ...

U Mobile is making it even more convenient for consumers to purchase its products and services, as well as improve ...

Celcom Axiata Berhad has entered into a Memorandum of Understanding (MoU) with Volksbahn Technologies Sdn. Bhd. (VBT) to “enable rich ...