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Digi claims to engage with 7k Malaysians on its Customer Obsessed Day

Digi Customer Obsessed Day 2019

Digi said it mobilised more than 1,100 employees nationwide to the streets to connect with over 7k Malaysians for its annual Customer Obsessed Day (COD).

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The Major Problem with Consumer Forum Malaysia (CFM) – Opinion

The Major Problem with Consumer Forum Malaysia (CFM) right now is the Board of Councilors with representative from the Regulatory Team.

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VIP Treatment: Celcom OKU Customers can request for Customer Service to visit their Home

celcom blue cube mobile subscribers

Celcom Axiata made available an array of exclusive privileges for its new and existing differently abled customers (Orang Kelainan Upaya – OKU).

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Celcom CEO: We are Committed to Improving Customer Experience

Celcom CEO Idham Nawawi at MCMC HQ

Idham Nawawi, the Chief Executive Officer (CEO) of Celcom Axiata Berhad shared some of the Telco's initiative to drive better customer experience.

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7 Malaysian Telcos Pledge to Improve Customer Service – MCMC

mcmc telcos customer service pledge

MCMC: 7 Malaysia-based Telcos have pledge to improve customer service and experience- Maxis, Celcom Axiata, TIME, Telekom Malaysia, Digi, and U Mobile.

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Celcom recognised for Best Contact Centre & Social Media Strategy

celcom Customer Experience Management Asia Summit 2018 Award

Celcom Axiata grabbed multiple awards at the 6th Customer Experience Management Asia Summit, at Marina Bay Sands, Singapore.

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Celcom Contact Centre now ISO 18295-2:2017 Certified

Celcom Axiata has been certified as the first telecom operator globally under the ISO standard 18295-2:2017, a new standard for contact centres.

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Celcom gets 2 award for Customer Experience, 1 on Customer Service

celcom customer experience award frost sullivan

Celcom Axiata bagged 3 awards from Frost & Sullivan’s 14th Annual Malaysia Excellence Awards and one award from TelecomAsia.

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