MalaysianWireless All latest updates on Telcos, Internet Broadband, Smartphones and Mobile Apps.
There are many reasons why we hate and love our mobile Telcos, but here are 5 reasons why we hate our mobile Telcos in Malaysia.
Read More »5 Reasons why Consumers Hate the Mobile Telcos – Commentary
Digi claims to engage with 7k Malaysians on its Customer Obsessed Day
Digi said it mobilised more than 1,100 employees nationwide to the streets to connect with over 7k Malaysians for its annual Customer Obsessed Day (COD).
Read More »The Major Problem with Consumer Forum Malaysia (CFM) – Opinion
The Major Problem with Consumer Forum Malaysia (CFM) right now is the Board of Councilors with representative from the Regulatory Team.
Read More »VIP Treatment: Celcom OKU Customers can request for Customer Service to visit their Home
Celcom Axiata made available an array of exclusive privileges for its new and existing differently abled customers (Orang Kelainan Upaya – OKU).
Read More »Celcom CEO: We are Committed to Improving Customer Experience
Idham Nawawi, the Chief Executive Officer (CEO) of Celcom Axiata Berhad shared some of the Telco's initiative to drive better customer experience.
Read More »7 Malaysian Telcos Pledge to Improve Customer Service – MCMC
MCMC: 7 Malaysia-based Telcos have pledge to improve customer service and experience- Maxis, Celcom Axiata, TIME, Telekom Malaysia, Digi, and U Mobile.
Read More »Celcom recognised for Best Contact Centre & Social Media Strategy
Celcom Axiata grabbed multiple awards at the 6th Customer Experience Management Asia Summit, at Marina Bay Sands, Singapore.
Read More »Celcom Contact Centre now ISO 18295-2:2017 Certified
Celcom Axiata has been certified as the first telecom operator globally under the ISO standard 18295-2:2017, a new standard for contact centres.
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