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Tag Archives: research

UTM : 4G Mobile Broadband congested in Klang Valley, improvement needed in East Malaysia

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Universiti Teknologi Malaysia (UTM) released a whitepaper to understand the existing mobile broadband (MBB) performance and user experience in Malaysia.

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GfK: Malaysian Consumers bought MYR 6.8 billion worth of Smartphones in 2016-2017

GfK reported that consumers bought around MYR 6.8 billion worth of smartphones in 2016, with the biggest spike in sales contributed by mid-range models.

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Apple’s smartphone market share declines in 2Q16, Samsung up 0.5% – Gartner

Global sales of smartphone to end users totaled 344 million units in the second quarter of 2016 according to market research firm Gartner, Inc.

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More than 1.4 billion smartphones sold in 2015, Android has 80.7% market share – Gartner

Global sales of smartphones to end users reached 1.4 billion units in 2015, with Samsung maintaining the No.1. Android has a 80.7% market share in 2015.

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Ovum: One SIM per person on the planet, but still too many not connected

Global mobile penetration reached 100% as of 2015, meaning that on average there is one SIM card per person on the planet, but not everyone is connected.

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Ericsson: 10 hot consumer trends for 2016

Ericsson ConsumerLab revealed the 10 hottest consumer trends for 2016 and beyond.

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Gartner: Consumers will each own more than 3 devices by 2018

Gartner: By 2018, a consumer in a mature market will use and own more than three personal devices.

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Gartner says 6.4 Billion Internet of Things (IoT) will be in use in 2016

Market research firm, Gartner, Inc. forecasts that 6.4 billion connected things will be in use worldwide in 2016, up 30% from 2015, and will reach 20.8 billion by 2020. In 2016, 5.5 million new things will get connected every day, the firm said. Gartner estimates that the Internet of Things (IoT) will support total services spending of $235 billion in ...

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Internet of Things Connected Devices to almost triple to over 38 Billion units by 2020

New data from Juniper Research revealed that the number of IoT (Internet of Things) connected devices will number 38.5 billion in 2020, up from 13.4 billion in 2015: a rise of over 285%. The “Internet of things” (IoT) is becoming an increasingly growing topic of conversation both in the workplace and home. 

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China Mobile is the largest mobile operating groups in the world

According to the latest research by analyst firm Ovum, China Mobile is the largest mobile operating groups in the world in terms of proportionate subscriptions. China Mobile is followed by Vodafone and India’s Bharti Airtel. Mai Barakat, Senior Analyst, Middle East and Africa, Telecoms (Ovum) says “Based on the rankings in late 2014, Bharti Airtel overtook China Unicom in terms ...

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Frost & Sullivan: Celcom customers most loyal, U Mobile most recommended Telco

Market research firm, Frost & Sullivan conducted an online survey from October to November 2014, involving 1,300 respondents, randomly selected from consumer online panels, to measure customer experience in the telecommunications sector in Malaysia. Hazmi Yusof, Country Head & Senior Vice President, Asia Pacific at Frost & Sullivan said that based on the Frost & Sullivan’s Malaysia Telecommunications Services Customer ...

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Gartner: Samsung lost No. 1 position to Apple in Global Smartphone Market in Q4

Worldwide sales of smartphones to end users had a record fourth quarter of 2014 with an increase of 29.9 percent from the fourth quarter of 2013 to reach 367.5 million units, according to market research firm Gartner, Inc. Gartner claims that Samsung lost the No. 1 spot to Apple in the global smartphone market in the fourth quarter of 2014 ...

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By 2018, More Than 50 Percent Users Will use a Tablet or Smartphone first to access the Internet

Mobile devices are increasingly becoming the first go-to device for communications and content consumption, according to research firm Gartner, Inc. In the emerging economies, users are adopting smartphones as their exclusive mobile devices while in developed economies, multi-device households are becoming the norm, with tablets growing at the fastest rate of any computing device. As such, Gartner predicts that, by ...

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TNS: Strong Customer Service is key growth for Malaysia Telcos

Market research firm, TNS released the findings from ‘Cracking the Customer Code – Telco’ a study into the attitudes of mobile network customers in Malaysia, revealing that providing stronger customer service could win over new users and secure existing ones. TNS Malaysia conducted a study of 500 mobile phone subscribers in June 2014 to understand the elements of customer service ...

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Google: Malaysians use more smartphone than computers

Last week Google released new research that shows Asia is leading the world in smartphone use and engagement, as well as many other online shopping and viewing behaviours. Malaysia is one out of only five places in the world where smartphone usage is higher than computers at 51% vs 39%. The others are all also from Asia: China, Hong Kong, ...

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