Tag Archives: research

Universiti Teknologi Malaysia (UTM) released a whitepaper to understand the existing mobile broadband (MBB) performance and user experience in Malaysia.

GfK reported that consumers bought around MYR 6.8 billion worth of smartphones in 2016, with the biggest spike in sales contributed by mid-range models.

Global sales of smartphone to end users totaled 344 million units in the second quarter of 2016 according to market research firm Gartner, Inc.

Global sales of smartphones to end users reached 1.4 billion units in 2015, with Samsung maintaining the No.1. Android has a 80.7% market share in 2015.

Global mobile penetration reached 100% as of 2015, meaning that on average there is one SIM card per person on the planet, but not everyone is connected.

Ericsson ConsumerLab revealed the 10 hottest consumer trends for 2016 and beyond.

Gartner: By 2018, a consumer in a mature market will use and own more than three personal devices.

Market research firm, Gartner, Inc. forecasts that 6.4 billion connected things will be in use worldwide in 2016, up 30% from 2015, and will reach 20.8 billion by 2020. In 2016, 5.5 million new things will get connected every day, the firm said. Gartner estimates that the Internet of Things (IoT) will support total services spending of $235 billion in ...

New data from Juniper Research revealed that the number of IoT (Internet of Things) connected devices will number 38.5 billion in 2020, up from 13.4 billion in 2015: a rise of over 285%. The “Internet of things” (IoT) is becoming an increasingly growing topic of conversation both in the workplace and home. 

According to the latest research by analyst firm Ovum, China Mobile is the largest mobile operating groups in the world in terms of proportionate subscriptions. China Mobile is followed by Vodafone and India’s Bharti Airtel. Mai Barakat, Senior Analyst, Middle East and Africa, Telecoms (Ovum) says “Based on the rankings in late 2014, Bharti Airtel overtook China Unicom in terms ...

Market research firm, Frost & Sullivan conducted an online survey from October to November 2014, involving 1,300 respondents, randomly selected from consumer online panels, to measure customer experience in the telecommunications sector in Malaysia. Hazmi Yusof, Country Head & Senior Vice President, Asia Pacific at Frost & Sullivan said that based on the Frost & Sullivan’s Malaysia Telecommunications Services Customer ...

Worldwide sales of smartphones to end users had a record fourth quarter of 2014 with an increase of 29.9 percent from the fourth quarter of 2013 to reach 367.5 million units, according to market research firm Gartner, Inc. Gartner claims that Samsung lost the No. 1 spot to Apple in the global smartphone market in the fourth quarter of 2014 ...

Mobile devices are increasingly becoming the first go-to device for communications and content consumption, according to research firm Gartner, Inc. In the emerging economies, users are adopting smartphones as their exclusive mobile devices while in developed economies, multi-device households are becoming the norm, with tablets growing at the fastest rate of any computing device. As such, Gartner predicts that, by ...

Market research firm, TNS released the findings from ‘Cracking the Customer Code – Telco’ a study into the attitudes of mobile network customers in Malaysia, revealing that providing stronger customer service could win over new users and secure existing ones. TNS Malaysia conducted a study of 500 mobile phone subscribers in June 2014 to understand the elements of customer service ...

Last week Google released new research that shows Asia is leading the world in smartphone use and engagement, as well as many other online shopping and viewing behaviours. Malaysia is one out of only five places in the world where smartphone usage is higher than computers at 51% vs 39%. The others are all also from Asia: China, Hong Kong, ...