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CFM calls for Public Feedback on Consumer Codes that Telcos should Comply

CFM Council Members for the 2019-2021 term

CFM is calling for public feedback on the review of General Consumer Code of Practice for the Communications and Multimedia Industry Malaysia (GCC 2020).

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Limelight Networks: 66% of Malaysians blame ISP for slow Downloads & Streaming

Limelight Networks said 66% of Malaysians hold ISPs responsible when they have difficulty in downloading or streaming online content.

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TIME dotCom to acquire 49% of Symphony, a fixed line provider in Thailand

TIME dotCom investment would be approximately RM280 million for a shareholding of up to 49% in Symphony Communication Public Company Limited.

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CFM to improve complaints management on Service Providers

CFM has received some 4,748 complaints in 2016, plans to improve complaints management and resolution performance.

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Submit complaints about Service Providers via CFM’s MY Mobile Rights app

Malaysian Consumers can now submit complaints regarding their service provider via the CFM MY Mobile Rights application available for Android and iOS.

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Telekom Malaysia (TM) now owns 72.9% of Packet One Networks (P1)

Telekom Malaysia (TM) now owns 72.9% of Packet One Networks (Malaysia) Sdn Bhd (P1). Green Packet's stake fell to 18.9%.

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CFM received 7,326 Telco complaints in 2015, 97% resolved

Consumer Forum of Malaysia (CFM) received a total of 7,326 complaints was received from January 2015 to December 2015 from all over Malaysia.

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Page Advisor app allow users to hire services such as Electrician, Plumber, Chef & more

Singapore-based startup, Page Advisor is now launched in Malaysia. Page Advisor is a “real-time mobile commerce marketplace platform for home ...

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