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Tag Archives: service

Celcom Billing System Upgrade, Service Disruption Expected


Celcom Axiata will enhancing its billing system, on Sunday and Monday, resulting minimal service disruption for all customers. Postpaid customers won't be able to receive incoming calls and SMS. Other disruption expected include unable to make bill payments, access Celcom websites and VAS.

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Measat to offer CONNECTme, satellite broadband service with 100% coverage

connectme measat satellite broadband

Measat to offer CONNECTme, a new satellite broadband service in Malaysia which promises 100% coverage, connecting any home in the country.

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Mcalls launched with 5GB Internet at RM30/month

PAVOCOMMS launches Mcalls Y33 prepaid plan with 5GB Internet, 33 minutes voice calls and 33 SMS at RM30 a month. It rides on the Digi 4G LTE network.

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CFM resolves 99% complaints in 2016, including Poor Telco services

cfm broadband

Communications and Multimedia Consumer Forum of Malaysia (CFM) recorded 7,556 valid complaints and 2,385 general enquiries received in the 2016.

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6 things for MCMC to be a better Regulator in the Telco Industry [Opinion]


Six things that would make Malaysian Communications and Multimedia Commission (MCMC) a better regulator in the Telco Industry.

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Digi “Power Outage”, mobile service disrupted

Digi mobile service disruption due to TNB's power outage. Digi said the problem is resolved now and the service has resumed.

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Celcom signs MoU with Volksbahn Technologies (VBT)

Celcom Axiata Berhad has entered into a Memorandum of Understanding (MoU) with Volksbahn Technologies Sdn. Bhd. (VBT) to “enable rich and seamless experience for customers during their daily commute on Klang Valley’s LRT, Monorail Services and adjacent areas.” The Telco said that the MoU will further enhance services for its subscribers and explore business and collaborative opportunities in the areas ...

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TNS: Strong Customer Service is key growth for Malaysia Telcos

Market research firm, TNS released the findings from ‘Cracking the Customer Code – Telco’ a study into the attitudes of mobile network customers in Malaysia, revealing that providing stronger customer service could win over new users and secure existing ones. TNS Malaysia conducted a study of 500 mobile phone subscribers in June 2014 to understand the elements of customer service ...

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Get rewarded & manage Mobile Internet services with Hotlink RED App

Maxis has launched a new mobile application called Hotlink RED last Wednesday. Via the app, Hotlink customers could receives rewards and at the same time manage their mobile Internet services. In a statement, Maxis said that by downloading the Hotlink RED App, customers will automatically gain access to year-round rewards called “LiveLifeLoud”, which include VIP access to their favorite celebrities, ...

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Announcement: TM Net

We wish to inform our valued customers that TM Net will be performing a service upgrading exercise on its e-mail servers, which include the smtp.tm.net.my, pop.tm.net.my & webmail.tm.net.my from 6.00 p.m. on Friday, 29th December 2006 until 6.30 a.m. on Saturday, 30th December 2006.

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Digi Announcement

DiGi Scheduled Maintenance Notice: Date : 12 December 2006 Time : 00:00 to 04:30 Details : Service Interruption for ALL channels Date : 13 & 14 December 2006 Time : 01:00 to 06:00 Details : Service Interruption for ALL channels DiGi Telecommunications Sdn Bhd will be conducting a scheduled maintenance during the period indicated above. We apologize for any inconvenience ...

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