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Tag Archives: Telcos

Telcos fined RM3.83 million, YTL & Maxis among Worst Offenders – MCMC

Malaysian Telco companies have been issued 107 compounds (fines/penalty) amounting to RM3.83 million as of 31 July 2019 this year - MCMC

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Historic Meeting between Penang State Government, MCMC & all Major Telcos for NFCP

NFCP MCMC Penang Telcos Chiefs

Penang State Government with MCMC held a meeting with the chief executives of major telecommunications companies to discuss the development of NFCP.

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MCMC issued 63 compounds amounting to RM2.32 million to Telcos


Some 63 compounds amounting to RM2.32 million has been issued by MCMC to various Telecommunication service providers for various offences.

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MCMC: With MSAP, Malaysia’s Global Broadband Ranking Improved

malaysia wireless broadband plans

MCMC claims that MSAP have improved Malaysia's Global Broadband Ranking as Telcos offered higher speeds with the same or lower price.

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Complaints on Telcos Dropped in 2017, CFM received only 4,746 Cases


Communications and Multimedia Consumer Forum of Malaysia (CFM) received 4,746 complaints related to communications and multimedia services from all over Malaysia in 2017. Among the top five categories reported by consumers to CFM in 2017 and 2016, Billing and Charging remains as the highest complaints category.

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Telco Data Leak leads to MCMC’s Public Cellular Blocking Service – Mkini


Personal data stolen from telecommunications companies (Telcos) may have been destined for the MCMC public cellular blocking service.

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Millions of Malaysian Mobile Users Data can be purchased for RM32k

talking on mobile phone

Quann Malaysia said buyers can anonymously purchase 46.2 million Malaysian mobile users data for merely RM32,000 (estimated, after currency conversion).

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Malaysia Government blocked 12,449 phone lines so far this year

Malaysia Government blocked a total of 12,449 phone lines so far this year. These phone numbers were found to be advertising online gambling service.

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Prepaid Calls/SMS/Internet pricing to increase 6% with GST in 6 months

Minister of Communications and Multimedia, Dato’ Sri Ahmad Shabery Cheek recently announced that prepaid reload pricing will soon retain its face value, for example, a RM10 reload will cost RM10 to purchase. However consumers will still need to pay for 6% Government Service Tax (GST) when prepaid services including data/Internet, voice calls, SMS are used. This means GST is applied ...

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MCMC said Prepaid Reload subjected to GST, will assess implementation

The Malaysian Communications and Multimedia Commission (MCMC) released a media statement today to clarify on the issue of prepaid reload pricing and the 6% Goods and Services Tax (GST). “I have been briefed by the celcos on this matter. From the beginning, communications services have not been included in the list of items which are exempted or zero-rated from GST, ...

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Government said Prepaid Reload pricing will be maintained but Telcos choose to add 6% GST

The Malaysian Government implemented the 6% Goods and Services Tax (GST) starting today (1st April 2015) including on all goods and services consumed in the telecommunications sector. GST is replacing both the current Sales Tax and Service Tax and is part of the government’s tax reform programme “to enhance the capability, effectiveness and transparency of the country’s tax administration and ...

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MCMC issued a total of RM1.01mil compound to Telcos

The Malaysian Communications and Multimedia Commission (MCMC) has issued 23 compounds totaling RM1.01 million to 4 Telcos and 2 MVNOs (Mobile Virtual Network Operators) on the issue of dropped calls and personal information of prepaid users leaked to 3rd parties. In a media statement, released in Bahasa Malaysia, made no mention about the time or period of the dropped call ...

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Maxis leads in dropped calls, DiGi fined the highest amount

Maxis, Malaysia’s leading communications service provider with an “unmatched customer experience” (as the company claims), recorded the highest dropped call rate of 8.16% in Pendang, Kedah according to the Malaysian Communications and Multimedia Commission (MCMC). MCMC which conducted the Extensive End-Point Service Availability Testing (EESAT) in Q3 (Jul-Sep 2013) nationwide revealed that DiGi came second and third with 8% and ...

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Keng Yaik Lines Up Four Tasks To Scrutinise Telcos

Chinese New Year celebration or not, Energy, Water, and Communications Minister Datuk Seri Dr Lim Keng Yaik is still very much at work as he disclosed the four things the ministry will do to ensure better services for telecommunications consumers. Admitting that he is yet to be satisfied with the network coverage provided by the telecommunications companies (telcos), Lim said ...

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Telcos: Moving Fast Forward

TELECOMMUNICATIONS companies (telcos) are expected to play their cards differently this year, given the almost saturated market and imminent implementation of mobile number portability. Over the past few years, the big players – Telekom Malaysia Bhd via its local mobile unit Celcom (Malaysia) Bhd, Maxis Communications Bhd, DiGi.Com Bhd – have been engaged in a prepaid starter pack price war.

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